Heartland Payment Systems, Inc. Company Logo Heartland Payment Systems, Inc.

Associate Product Manager - Bill Pay

Summary:
Want to join one of the nation's best employers? Interested in providing small and medium sized businesses with solutions that make them grow? Do you like serving customers and care about people? Then maybe Heartland is for you:

We're looking for team members who are excited by our mantra - Entrepreneurs Respectfully Serving Entrepreneurs, and who want to work in a culture built on care, focus and quality.

We need customer-focused, can-do, team-oriented folks who are ok with having fun.

The Billing Solutions Product Management team drives Heartland’s Bill Pay product strategy and execution, translating customer needs and opportunities into a compelling roadmap while working cross-functionally to deliver impactful solutions for our customers.

We are looking for an Associate Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Job Details:
What will you be doing?

Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Write user stories while managing and prioritizing the product backlog
Translate long-term vision into smaller, tactical milestones to ship early and often
Lead Agile development teams to implement new features with high quality
Measure and report on metrics tracking the health of your product line
Present proposals, updates, and outcomes to high-level internal and external stakeholders
Become the Trusted Advisor to senior leadership for all matters related to the Bill Pay product line
Liaise with Operational and IT teams to optimize boarding and support process.

What are the requirements?

Bachelor’s Degree in Business, Engineering or Marketing
3+ Years experience in product management in a software, SaaS or fin-tech company
Proven experience overseeing all elements of the product development lifecycle
Experience in customer research methodologies (e.g. customer interviews, surveys, web analytics and A/B testing)
Experience in writing user stories, managing and prioritizing backlogs
What are the requirements?

Preferred Qualifications:
Demonstrable knowledge of the Payments Card Industry
Experience with tools such as Microsoft Azure, Aha! or Rally

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
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Posted 1 week ago

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