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Product Owner - Specialized Business Group

Department Information

The Colorado Department of Revenue (CDOR) employs approximately 1,600 hard-working and dedicated employees throughout Colorado. We can be seen performing functions as varied as auditing and collecting taxes, issuing driver licenses and motor vehicle titles, marketing lottery products, and regulating liquor, gaming, horse racing, marijuana, and the auto industry in order to assist the citizens of our state.

CDOR Vision
To empower businesses and individuals through quality customer service, innovation and collaboration.

CDOR Mission
To become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive.

The Department of Revenue offers 10 paid holidays per year, paid vacation and sick leave, discounted RTD Eco-Pass, BenefitHub program (discounted merchandise, food and travel, etc), CafeWell, employee wellness program and a great benefit package.


This Division is responsible for understanding and implementing business specific goals related to technology for the Department of Revenue (DOR). This will include a high performance team that drives new innovation and continuous improvement for all divisions within The Department of Revenue. The division will partner with Office of Information Technology (OIT), vendors internal/external stakeholders and customers as well as balance of business and technology skills with an emphasis on business value, quality of service, system integrity and stability. This involves evolving business needs and translating them into technical requirements along with IT roadmap., while development a strong long-term innovation & support strategy and roadmap that aligns with the agency strategic plan to ensure technology becomes a key enabler as the agency changes and grows executing the mission of the team to build a world-class business innovation group that supports the high growth and ever changing agency needs while ensuring best of class products, systems and services are being built to service the people of Colorado.

Description of Job

The professional in this position is the focal point for all development activity related to a specific product. This role supports the product evolution from inception to retirement. The most significant part of the Product Owner role is to lead and manage the development team's progress and the stakeholder expectations while constantly and consistency anticipating client needs and aligning work to be performed in a semi-structure fashion.

Act as primary Product liaison
  • Become an expert at understanding and anticipating client needs.
  • Be the communication link between stakeholders and development team.
  • Provide clear instructions and deliverables for developers.
  • Hone deep market knowledge and communication skills.
Define the Product Vision
  • Creates and maintains the Product Roadmap, which is a high-level, strategic visual summary that outlines the vision and direction for the product offering over time. The Product Roadmap is the strategic guide for the stakeholders to reference as well as a plan for execution of the work necessary to support the Product
  • Ensure there are clear goals and the vision is aligned with the business objectives.
Evaluate Iteration Product Progress
  • Be actively accountable for each stage of the development process including the final product.
  • Primary inspector for evaluating product progress through each iteration.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:
Bachelor's degree from an accredited institution in Business, Information Technology
Five years of professional experience managing a program/project as a Product Owner.

NOTE: The experience listed must clearly demonstrate developing and managing a program in agreement to Agile Team principles.

Additional appropriate experience in Business or Information Technology will substitute for the degree requirement on a year-for-year basis.
Additional appropriate education in Business or Information Technology or engineering will substitute for the required experience on a year-for-year basis.

Preferred Qualifications:
Those candidates with current and previous experience as an Agile Product Owner are strongly encouraged to apply.
The ideal candidate will have a strong background in Information Technology (IT) planning, organization, and development.
The ideal candidate will have working experience in a SCRUM Agile environment.
Experience analyzing business requirements in systems design and development.
Previous experience applying IT solutions to solve business problems.
Proven leadership ability.
Demonstrated ability in getting results through the use of matrix teams.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Strong negotiating skills.
Demonstrated experience in getting effective results with persuasive and assertive individuals.
Ability to present ideas in business-friendly and user-friendly language.
Able to translate technical details to business users.
Demonstrated ability to work effectively, multi-tasking in a fast paced environment, balancing business needs, resolving competing priorities and meeting project deadlines.
Exceptionally self-motivated and directed.
Ability to motivate in a team-oriented, collaborative environment.
Superior analytical, evaluative, and problem-solving abilities.
Exceptional service orientation.
Successfully managed a large portfolio or program with multiple business stakeholders.
Knowledge of State Fiscal Rules and Regulations.
Ability to communicate effectively across multiple levels of the organization including managing through cross-business areas or business unit prioritization discussions.
Project Management Background.

DOR REQUIRED SKILLS & COMPETENCIES: Competencies required for all DOR positions include good communications skills, interpersonal and people management skills, the ability to multi-task, the ability to work with confidential information, the ability to work in high-stress environments, and the demonstrated ability to assist customers.
The following are conditions of employment with the Colorado Department of Revenue:
1. As a condition of employment with the Colorado Department of Revenue, a requirement exists that all personnel timely file all necessary Colorado Individual Income Tax (CIIT) returns and timely pay tax obligations. As such, all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.
2. Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. All job finalists require successful completion of a background investigation and reference check prior to appointment. Background checks may include national criminal, financial, traffic, civil, education, and/or experience checks or any other checks related to the job assignment. Fingerprint background checks and pre-employment drug testing may also be required for some positions.

Appeal Rights
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information


The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment Guidelines for EDI Compliance for Job Announcements in CO-Jobs Prepared by: Department of Personnel & Administration Division of Human Resources, Consulting Services Page 1 of 3 January 29, 2020 opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at

All correspondence regarding your status in the selection/examination process will be conducted via e-mail. Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email. Please set up your e-mail to accept messages from "" and "" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

Only complete applications submitted by the closing date for this announcement will be given consideration. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.

Complete Applications must include the following documents:
1) A complete CDOR Application for Announced Vacancy (Submit online using the link in this announcement)
2) A complete Supplemental Questionnaire (Submit online as part of your application)
3) A chronological resume (Attach to your online application, late submissions will not be accepted)
4) A Cover Letter with a Written Narrative. The written narrative should describe your interest in this position and specifically how your education, abilities, skills and experience relate to the requirements, responsibilities and competencies listed in the job announcement. (Attach to your online application, late submissions will not be accepted)

Part of, or the entire comparative analysis for this position, may involve a review of the information submitted in the application material, including the answers to the supplemental questions. Therefore, it is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement, as well as the special and/or preferred qualifications. List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. Under "Duties," describe clearly the tasks you performed and the nature of your supervisory, technical, or other responsibilities as they relate to the job for which you are applying. Be complete and specific in detailing of duties. Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire. Failure to include adequate information or follow instructions may affect the applicant's score and/or prevent them from competing in any subsequent measures used to arrive at a top group of applicants. Factors to be assessed are those outlined in the requirements, competencies, and preferred qualifications.

Years will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit)

The State of Colorado is an equal opportunity employer. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
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Posted 5 months ago

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